Legal

Refund Policy

When Kwaflux purchases may be eligible for a refund, including eligibility criteria, timeframes, material use, and the refund process.

Updated May 2026

Legal operator: KwaFlux Limited. Company / Business Registration No.: 80432817. Registered office address: UNIT 225-22, 2/F MEGA CUBE, 8 WANG KWONG RD, KLN BAY, HONG KONG.

This Refund Policy explains when Kwaflux purchases may be eligible for a refund. It applies to purchases made directly from Kwaflux through our website or authorized checkout. If you purchased through a reseller, app store, marketplace, or third-party platform, that platform's refund policy may apply.

We aim to be fair to users while preventing abuse of previews, exports, subscriptions, licenses, cloud processing, credits, and payment disputes.

Introduction

1. Try before you buy

2. Refund windows

3. What counts as material use

4. Refunds we may approve

5. Refunds we generally do not approve

6. EU, UK, and other mandatory consumer rights

7. How to request a refund

8. Refund processing

9. Partial refunds and account credits

10. Cancellation vs. refund

11. Chargebacks

12. Changes to this policy

13. Contact